Returns & Privacy

RETURNS

We gladly accept returns, exchanges and cancellations on non-personalised products

Contact us within: 5 days of delivery

Ship items back within: 14 days of delivery

Request a cancellation within: 24 hours of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalised orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

DATA PROTECTION & PRIVACY POLICY 

Consent

Your use of the website and any disclosure of personal information via the website signifies your consent to us collecting and using the information about you in accordance with this privacy policy.

For information about how to choose what data is hidden please visit

Www.youronlinechoices.eu

Information About You

When you purchase products through our website we ask for information such as name, email address, postal address and contact details.  Afewhometruths then keep a record of this information.

We keep a record of the purchases you make so we can deal with any queries or problems you may have and also to ensure that any information that we send to you is relevant.

If you would like to revise the information you have provided to us because you feel that what we currently have on record is incorrect, or you would like the information erased from our records, you can do so by contacting us at hello@afewhometruths.co.uk

How We Use Your Personal Data

All the information we collect via the website or through email correspondence with you is used to operate and improve the service we offer you and to personalise our service.  We are committed to only using your personal information for:

  1. Planning and managing Afewhometruths business activities, including analysis of customers shopping habits, success of advertisements and product and style preferences of our customers.
  2. Technical administration of our website.
  3. Providing you with information about the services we offer.
  4. Letting you know about offers and news from Afewhometruths.
  5. To verify details of your payment method or credit/debit card account.

How We Protect Your Information

You acknowledge that the internet is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us or we send to you via the internet.  We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.

We take every precaution to protect your information and all personal information stored by us is kept on a server in a secure environment.

Only employees and our chosen partners who need the information to perform a specific job are granted access to personally identifiable information.