As a small business based in the north of England we really appreciate your custom - if there is anything you are unsure of or would like to change, please just message us.
During the week we accept orders the day after they are placed, usually in the late afternoon. Friday and weekend orders are accepted on Monday afternoon.
We dispatch all UK orders using Royal Mail and they will deliver to your safe place if you have given them one - we are unable to override the standing instructions from you to Royal Mail. All our deliveries are tracked; you will be given the tracking number in your dispatch email so you can check its progress.
We love to hear from you with your special requests - whether it is for a special hair colour or to see if we can draw an Aberdeen Angus cow. (By the way, the answer to both of these requests was YES!)
